win real money or prizes. Practice or success at social casino gaming does not imply future success at "real money gambling".
Career Titles are titles assigned to players based on skill level and dedication in CasinoLife Poker, each with its own perks. There are 6 Career Title ranks: Amateur, Pro, Elite, Champion, World Champion, and Legend.
Other than being a prominent status symbol to show off to other players, each Career Title comes with its own set of perks. The higher the Career Title the better the perks are. The list of these perks can be found in the in-game Career menu.
Each Career Title is broken up into 5 different tiers: 0 star, 1 star, 2 star, 3 star and 4 star.
For example, a player who ranks up from an Amateur 0 star will become an Amateur 1 star. A player who ranks up from an Amateur 4 star will increase their Career Title to a Pro 0 star, the next Career Title rank.
A player’s Career Title will increase based on the number of chips won within the 48 hour time period. The exact amount of chips necessary to rank up per specific Career Title can be found in the in-game Career page.
There are two gameplay-based progression systems in CasinoLife Poker. The first is Player Level, which increases based on the number of poker hands actively played and how conservative or aggressive your play style is. The second is the Career Title rank, which is based on the amount of money won and can increase or decrease based on how well a player plays and how much they bet.
An active player’s Career Title rank will decrease by up to 1 star every 48 hours if the Safety Zone is not reached before the timer expires. If the Player has no stars they will drop down one Career Title. There are a minimum amount of titles you can drop by not reaching the safety zone in time. For example, a Legend cannot drop to an Amateur.
No. After the Career timer expires it does not restart until the next time you log-in.
The Career timer indicates how much time is left before a player’s rank is in danger of decreasing. If the Safety Zone is hit before the timer expires, the Career Title rank will be maintained, and no stars or Titles will be lost. The Career Title progress bar will always reset every 48 hours.
KAVA Rewards is our loyalty program. Players earn KAVA Rewards Points through chip purchases to receive exclusive in-game benefits and rewards. Players are automatically enrolled for free.
Your KAVA Rewards Tier is based on the number of KAVA Rewards Points earned. Players receive bigger rewards and more exclusive in-game benefits by moving up through all tiers from Bronze to Black Diamond.
You are automatically signed-up. All players begin to receive benefits on their very first game at the Bronze Tier and move up from there.
KAVA Rewards Points determine your Tier and in-game benefits. Every time you level up or make an in-game chip purchase, you will receive KAVA Rewards Points.
Every in-game chip purchase or level up awards you KAVA Rewards Points. Bigger chip package purchases award more KAVA Rewards Points. As you reach higher tiers, the amount of KAVA Rewards Points you earn per purchase also increases.
For example, Silver tier players receive a x2 multiplier on their KAVA Rewards Points purchases, whereas Black Diamonds receive a x7 multiplier per chip purchase.
To view your KAVA Rewards balance and Tier, tap on the KAVA Rewards Tier icon next to your profile image in the lobby or profile window.
No. KAVA Rewards Points are not redeemable and cannot be cashed out.
Chips are used to play at the tables and for purchasing some items. Credits are used exclusively to purchase premium items.
After a friend accepts your invite to play Casinolife Poker and logs in for the first time your chips will be in the Friends menu waiting for you to collect.
Chips will not simply disappear. Usually chips will be missing due to losing hands. We ensure we deal cards at random but sometimes you can experience a bad beat where you think you should’ve won the hand but were beat out.
Casinolife Poker has an Auto-Top off feature so you will never have to miss out on the action. This feature automatically tops off your at table balance from your main bankroll. If you find chips missing from your main bankroll, you could have this feature turned on.
Casinolife Poker, like real casinos and other social casino games, has a table rake in place. This rake is taken from the pot before the pot is distributed to the winners. The table rake helps to keep the economy of Casinolife Poker in check.
Even though most all transactions work without any issues, sometimes an issue does happen. Please note that some purchases may take up to 2 hours for the chips to show up.
The first step to try and clear the issue is to reset your game by closing down and restarting Casinolife Poker.
If that doesn't work you can contact us via the Feedback link in the Options menu (upper right icon in the main lobby). Be sure to select “Chips and Billing”, write a detailed description and use an email address you have access to as that is how we will contact you back.
No, All transactions go through the app store of the platform you are on - Apple, Google, Facebook or Paypal.